What do I do if something I purchased isn’t working?

Contacting the shop owner should be your first step! Navigate to the item page and click on the Product Enquiry tab to get in touch with the creator. Most of the time, they will be able to help you figure out any issues!

I am getting an error when installing a WordPress theme

If you’re receiving a style.css error when attempting to install a theme, please note that your WordPress them zip file is inside of the zip file you downloaded from this website. Please first unzip the download to retrieve all of the contents of your purchase, including any Install Guides and the uploadable WordPress theme zip file.

Please note that our WordPress themes will not work on WordPress.com sites and require a self-hosted WordPress install to work.

How do I set up self-hosted WordPress?

You will need to sign up for a hosting account and install WordPress to your account.  For a step by step tutorial, click here!

I uploaded my header to Blogger and the colours are off…

Please make sure you save your header image as a PNG not JPG before uploading. This is a current bug in Blogger that is causing uploaded images to appear darker than they should (i.e. whites are turning grey). Saving as a PNG avoids this issue!

How do I install fonts?

WINDOWS: To install fonts, simply unzip the zip folder and copy or drag the .ttf or .otf file to your computer’s main font directory. In Windows, this is C:/Windows/Fonts. It will install and be ready for use!

MAC: Unzip the folder and double click the .ttf or .otf file to install.